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Careers at black.ai

About You: We’re looking for someone who isn’t afraid to be wrong, someone who can look at a problem we’ve all been stuck on and proudly give us a new perspective on it.You’re passionate about what we’re working on, and passionate about the future of technology and automation as a whole. You love what we do, and you’re excited about the new problems you’ll face each day.You’re an excellent communicator, and thrive in collaborative work spaces. Due to the small size of our company, we are all constantly crossing over into different areas of expertise to help each other brainstorm new ideas.You’re not afraid to jump into the deep end and figure it out as you go along, and most importantly, you’re not afraid to ask for help if you feel like you’re drowning.If this sounds like you, we'd love to hear from you!Open Positions:

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Software Engineer

The Role: You like data, graphs that tell an interesting story, all things automation, and building tools that are used daily.We are looking for someone to join our core team as a software engineer; in this role you will be working closely with both our core and research teams to design and deliver custom internal tooling, and playing a critical role in various projects - helping with development, data acquisition, optimisation, and visualisation.You're a jack-of-all-trades that is confident in picking up a new language or framework and having something functional together the next day.General responsibilities include:

  • Developing internal tools to monitor the stability and performance of various system components, at all levels of our stack

  • Diving into code to fix bugs or build features that we need to ensure successful project delivery

  • Managing data flow and ensuring redundancy for various systems across multiple regions

  • Lots of data visualisation work

This is a full time position in our Melbourne office located in Fitzroy, with occasional travel to our deployment locations in Australia and International locations.The things we're looking for:

  • A portfolio of the things you've worked on. This could be a github page or a personal website for example.

  • A strong ability to communicate

  • A Bachelors degree or equivalent experience in Mathematics, Engineering, or Computer Science

  • 2+ years of practical experience as a Developer, Software Engineer, DB Administrator, or System Administrator

  • Experience in both front-end and back-end web development, working with web frameworks such as VueJS or React

  • Strong understanding of SQL and graph databases

  • Experience working with Ubuntu or other Unix variant operating systems

  • A strong desire to work in a dynamic role where you're required to continuously learn and develop new skills

Apply:
Send your CV to contact<at>black<dot>ai, highlighting relevant work experience and academic performance.

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Deployed Engineer

The Role: You have a rare combination of abilities: An engineering mind, strong communication skills, and a focus on the outcome.And this is why you're the face of our business: You deeply understand the machine learning technology developed by Black.ai, you can translate this capability into solutions for our customers, and you know how to deliver these solutions from first discussion to production system delivery.You will work closely with our research and infrastructure teams to design and deliver our platform into customer environments.General responsibilities include:
- Informing our product road-map by deeply understanding user requirements and business outcomes
- Diving into the code and build the features we need for successful delivery
- Engage potential customers to inform how our platform can support their technology goals
This is a full time position in our Melbourne office located in Fitzroy, with occasional travel to our deployment locations in Australia and International locations.Requirements:
- Bachelors degree in Mathematics, Engineering, or Computer Science, with exceptional academic results
- 2+ years of practical experience as a Product Manager, Project Manager, Software Engineer, or Consultant
- Demonstrated coding ability
- Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools
- Exceptional technical and business communication skills, working with both technical and non-technical individuals
- Demonstrated ability to perform in dynamic environments
Apply:
Send your CV to contact<at>black<dot>ai, highlighting relevant work experience and academic performance.

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UI/UX Designer

The Role:
You're early or we're running late! We should have this job description up soon. In the meantime if you design beautiful apps or websites that are a joy to use, we want to work with you.
You will be working closely with our computer vision engineers and developers to build awesome products for a variety of different tasks and projects.This is a full time position in our Melbourne office located in Fitzroy, and will be the best job you've ever had.Requirements:

  • You love designing and building things

  • You've got a portfolio of really cool projects / work

  • You can communicate really well

  • You've dabbled in coding up websites and apps in the past

  • You want some ownership over your work

We understand that academic experience is not always indicative of ability. If you believe that you would be suitable for this role due to having a large amount of hands on, practical experience, we want to meet you!Apply:
Send your CV to contact<at>black<dot>ai, alongside a portfolio of the projects you’ve worked on, if available.

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Web Developer

The Role:
You're early or we're late! We should have this job description up soon. In the meantime if you can build awesome websites we want to work with you.
You will be working closely with our computer vision engineers and developers to build machine learning solutions for a variety of different tasks and projects.This is a full time position in our Melbourne office located in Fitzroy.Requirements:

  • You love building things

  • You've got a portfolio of really cool projects / work

  • You can communicate really well

  • You want some ownership over your work

We understand that academic experience is not always indicative of ability. If you believe that you would be suitable for this role due to having a large amount of hands on, practical experience, please don’t hesitate to apply.Apply:
Send your CV to contact<at>black<dot>ai, alongside a portfolio of the projects you’ve worked on, if available.

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Machine Learning Engineer

The Role:
Most of our work revolves around computer vision. We like developing things from scratch and performing several experiments simultaneously. As a machine learning researcher at black, you must have a fundamental understanding of the field and prior experience in working with all kinds of machine learning. We seek candidates who wish to become global authorities in the field of AI and take pride in exceeding what is currently possible in research.
You will be working closely with our computer vision engineers and developers to build machine learning solutions for a variety of different tasks and projects.This is a full time position in our Melbourne office located in Fitzroy.Requirements:

  • A strong ability to program in Python/C/C++

  • Experience working with Ubuntu or Unix variant operating systems

  • Evidence of independently developed resources e.g. network architectures, is desirable

  • Experience with TensorFlow, PyTorch is desirable

  • Fluency in English

Knowledge in the following fields:

  • Deep learning (CNNs, RNNs, LSTMs, GANs)

  • Traditional machine learning (RDFs, SVMs, HOG, Gradient Boosting)

  • Applied mathematics (Bayesian statistics, vector calculus)

One of the following:

  • A PhD or Masters degree with a background in mathematics or computer science

  • 2+ years of practical experience in the fields mentioned above

We understand that academic experience is not always indicative of ability. If you believe that you would be suitable for this role due to having a large amount of hands on, practical experience, please don’t hesitate to apply.Apply:
Send your CV to contact<at>black<dot>ai, alongside a portfolio of the projects you’ve worked on, if available.

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Mechatronics Engineer

We’re looking for a passionate and motivated mechatronics engineer to work closely with our research team and core development team. You will be working on the physical design and construction of our products, and doing 3D modelling and getting your hands dirty in the workshop. You will also support the core development team with programming and integration tasks. As a mechatronics engineer at black.ai, you need to have a broad set of skills, with a strong background in programming and experience using CAD software. We’re seeking candidates who are passionate about the future of automation and want to part of a highly technical team working on the edge of computer vision and robotics. We need someone who is innovative, able to pick up new skills quickly, and able to adapt as the role shifts over time.This is a full time position in our Melbourne office, located in Fitzroy.Desired skill set:
- A bachelor’s degree (minimum) in Engineering or Computer Science
- Strong CAD skills, with 3D printing/machining expertise
- Experience with electronics
- Strong programming ability in C++/Python
We understand that academic experience is not always indicative of ability. If you believe that you would be suitable for this role due to having a large amount of hands on, practical experience, please don’t hesitate to apply.Apply:
Send your CV to contact<at>black<dot>ai, alongside a portfolio of the projects you’ve worked on, if available.

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Black Hardware API Licence & Terms of Use

This page has been restricted for public access.If you have been sent to this address by a Black.ai document and would like to inspect the Licence Terms referred, please email contact@black.ai requesting any relevant documents in the mean time.

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Black Privacy Policy & Terms of Use

Our commitment to privacyBlack Innovation 2 Pty Ltd (ACN 617 152 851) (Black AI) is committed to managing personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and in accordance with other applicable privacy laws.
This document sets out our policies for managing your personal information and is referred to as our Privacy Policy.
In this Privacy Policy, “we” and “us” refers to Black AI and “you” refers to any individual about whom we collect personal information.

About Black AI

Black AI is an Australian-based company which is continually striving to develop new artificial intelligence solutions for use in different settings, in particular, industrial and retail settings such as supermarkets. Black AI currently provides an autonomous retail platform and associated API to its clients, which maps and monitors retail stores in real-time using a distributed sensor and compute system (the Black.ai System). The Black.ai System, which detects objects and events, enables clients to understand the visitor's journey within the installed environment, and observe their interactions, such as the pickup, put down, or inspection of items.

What information does Black AI collect about you?

Clients and prospective clients:When you enquire about our services or when you become a client of Black AI, a record is made which includes your personal information.
The type of personal information that we collect will vary depending on the circumstances of collection and the kind of service that you request from us, but will typically include:
- your name, e-mail, postal address and other contact details;
- information about your employer or an organisation who you represent;
- your professional details, such as your job title; and
- any additional personal information you provide to us, or authorise us to collect, as part of your interaction with us.
Prospective employees or applicants:- We collect personal information when recruiting personnel, such as your name, contact details, qualifications and work history. Generally, we will collect this information directly from you.
- We may also collect personal information from third parties in ways which you would expect (for example, from recruitment agencies or referees you have nominated). If relevant to the position you are applying for, we may conduct a background check. If you accept an offer of employment, we will collect your Tax File Number and details of your superannuation fund.
Other individuals:
- We may collect personal information about other individuals who are not clients of Black AI. This includes customers and members of the public who participate in events we are involved with, our investors, individual service providers and contractors to Black AI, and other individuals who interact with Black AI on a commercial basis. The kinds of personal information we collect will depend on the capacity in which you are dealing with Black AI.
- Where Black AI’s clients use our retail platform or API, the Black.ai System which has been installed in their retail store, will capture images of shoppers via video-stream in real-time within a particular space. These images are used to develop an understanding of the shoppers’ movements within the store, including (but not limited to) observing which items are picked up or put down. Each image is assigned a unique identification number for the duration of the store visit. Black AI does not know the identity of the shoppers, and makes an active effort to utilise only short-term re-identification techniques that are not effective over longer time periods. Ie. Black.ai does not leverage gait or facial recognition technology, and does not attempt to recognise individuals between multiple visits.You can always decline to give Black AI any personal information we request, but that may mean we cannot provide you with some or all of the services you have requested. If you have any concerns about personal information we have requested, please let us know.
Visitors to our websites
The way in which we handle the personal information of visitors to our websites is discussed below.

How and why does Black AI collect and use your personal information?

Black AI collects personal information reasonably necessary to carry out our business, to assess and manage our clients' needs, and to provide services to our clients. We may also collect information to fulfil administrative functions associated with these services, for example billing, entering into contracts with you or third parties and managing client relationships.
The purposes for which Black AI usually collects and uses personal information depends on the nature of your interaction with us, but may include:
responding to requests for information and other general inquiries;
researching, developing and expanding our services;
informing you of our activities, events, technology and services;
recruitment processes; and
responding to enquires and complaints.
Black AI generally collects personal information directly from you. We may collect and update your personal information over the phone, by email, over the internet or social media, or in person. We may also collect personal information about you from other sources, for example:
third party suppliers and contractors who assist us to operate our business.
Black AI also collects and uses personal information for market research purposes and to innovate our delivery of our autonomous retail platform technology and services.

What are cookies and do I have to share my personal information with Black.ai?

You may visit our website (http://black.ai) without identifying yourself. If you identify yourself (for example, by providing your contact details in an enquiry), any personal information you provide to Black AI will be managed in accordance with this Privacy Policy.
Black AI’s website uses cookies. A “cookie” is a small file stored on your computer's browser, which assists in managing customised settings of the website and delivering content. We collect certain information such as your device type, browser type, IP address, pages you have accessed on our website and on third-party websites. You are not identifiable from such information.
You can use the settings in your browser to control how your browser deals with cookies. However, in doing so, you may be unable to access certain pages or content on our website.
Black AI’s website may contain links to third-party websites. Black AI is not responsible for the content or privacy practices of websites that are linked to our website.

Can you deal with Black AI anonymously?

Black AI will provide individuals with the opportunity of remaining anonymous or using a pseudonym in their dealings with us where it is lawful and practicable (for example, when making a general enquiry). Generally, it is not practicable for us to deal with individuals anonymously or pseudonymously on an ongoing basis. If we do not collect personal information about you, you may be unable to utilise our services or participate in our events, programs or activities we manage or deliver.

How does Black AI hold information?

Black AI stores information in paper-based files or other electronic record keeping methods in secure databases (including trusted third party storage providers based in Australia and overseas). Personal information may be collected in paper-based documents and converted to electronic form for use or storage (with the original paper-based documents either archived or securely destroyed). We take reasonable steps to protect your personal information from misuse, interference and loss and from unauthorised access, modification or disclosure.Black AI maintains physical security over paper and electronic data stores, such as through locks and security systems at our premises. We also maintain computer and network security, for example, we use firewalls (security measures for the internet), disk encryption, and other security systems such as user identifiers and passwords to control access to our data and computer systems.Where data is collected via Black AI’s retail platform, the data is stored in Australia, in the following ways: on units in our clients’ stores, on a server located in those stores, in the cloud and in our office.Our website does not necessarily enforce the use of encryption or other technologies to ensure the secure transmission of information via the internet. Users of our website are encouraged to exercise care in sending personal information via the internet.We take steps to destroy or de-identify information that we no longer require.

Does Black AI use or disclose your personal information for direct marketing?

Black AI may use or disclose your personal information for the purpose of informing you about our products or services, upcoming promotions and events, or other opportunities that may interest you. If you do not want to receive direct marketing communications, you can opt-out at any time by contacting us using the contact details below.
If you opt-out of receiving marketing material from us, Black AI may still contact you in relation to its ongoing relationship with you.

How does Black AI use and disclose personal information?

For clients:
- The purposes for which we may use and disclose your personal information will depend on the services we are providing you. For example, if you have engaged us to deliver a service, we may disclose information about you to service providers where this is required for the purpose of service delivery or improvement.
- Where data is collected from a customers environment via our product, product data will be made available to the customer. Where data is collected via a customers use of our product interfaces including APIs, It may be combined with other data including PII for the purpose of service delivery and improvement.- Data that is captured by sensors or camera systems may be processed by our product and used in either a raw (by exception) or post-processed and anonymised state by our customers, depending on how product is configured by the customer. For example, for safety or operational improvement, to analyse visitor movement and behaviour to inform smarter on-the-ground processes as may be required by the customer.Disclosure to contractors and other service providers:- Black AI may disclose information to third parties we engage in order to provide our services, including contractors and service providers used for data processing, data analysis, customer satisfaction surveys, information technology services and support, website maintenance/development, printing, archiving, mail-outs, and market research.- Black AI may utilise the product data to train models that will be used elsewhere. This data will not be shared with other parties unless as is required for System improvement or service delivery.- Third parties to whom we have disclosed your personal information may contact you directly to let you know they have collected your personal information and to give you information about their privacy policies.Use and disclosure for administration and management:- We will also use and disclose personal information for a range of administrative, management and operational purposes. This includes:- administering billing and payments and debt recovery;- planning, managing, monitoring and evaluating our services;- quality improvement activities;- statistical analysis and reporting;- training staff, contractors and other workers;- risk management and management of legal liabilities and claims (for example, liaising with insurers and legal representatives);- responding to enquiries and complaints regarding our services;- obtaining advice from consultants and other professional advisers; and- responding to subpoenas and other legal orders and obligations.Other uses and disclosures:- We may use and disclose your personal information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.

Does Black AI disclose your personal information overseas?

Black AI works with clients, service providers, sponsors and commercial interests across the globe. It is possible that your personal information will be disclosed to overseas recipients. While these recipients could be located anywhere in the world, they are most likely to be located in the USA, UK, India, Malaysia, and Australia.Unless we have your consent, or an exception under the Australian Privacy Principles applies, we will only disclose your personal information to overseas recipients where we have taken reasonable steps to ensure that the overseas recipient does not breach the Australian Privacy Principles in relation to your personal information.

How can you access or seek correction of your personal information?

You are entitled to access your personal information held by Black AI on request. To request access to your personal information, please contact our Privacy Officer using the contact details set out below.You will not be charged for making a request to access your personal information but you may be charged for the reasonable time and expense incurred in compiling information in response to your request.We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. You can help us to do this by letting us know if you notice errors or discrepancies in information we hold about you and letting us know if your personal details change.However, if you consider any personal information we hold about you is inaccurate, out-of-date, incomplete, irrelevant or misleading you are entitled to request correction of the information. After receiving a request from you, we will take reasonable steps to correct your information.We may decline your request to access or correct your personal information in certain circumstances in accordance with the Australian Privacy Principles. If we do refuse your request, we will provide you with a written reason for our decision and, in the case of a request for correction, we will include a statement with your personal information about the requested correction.

What should you do if you have a complaint about the handling of your personal information?

You may contact Black AI at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled.You may make a complaint about privacy to the Privacy Officer at the contact details set out below.The Privacy Officer will first consider your complaint to determine whether there are simple or immediate steps which can be taken to resolve the complaint. We will generally respond to your complaint within a week.If your complaint requires more detailed consideration or investigation, we will acknowledge receipt of your complaint within a week and endeavour to complete our investigation into your complaint promptly. We may ask you to provide further information about your complaint and the outcome you are seeking. We will then typically gather relevant facts, locate and review relevant documents and speak with individuals involved.In most cases, we will investigate and respond to a complaint within 30 days of receipt of the complaint. If the matter is more complex or our investigation may take longer, we will let you know.If you are not satisfied with our response to your complaint, a complaint may be made to the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted by telephone on 1300 363 992 or by using the contact details on the website www.oaic.gov.au.

How are changes made to this Privacy Policy?

Black AI may amend this Privacy Policy from time to time, with or without notice to you. We recommend that you visit our website regularly to keep up to date with any changes.

How can you contact Black AI?

Black AI’s contact details are set out below:
Black AI’s Privacy Officer

Keaton Okkonen
53 Victoria Street, Fitzroy, VIC 3065
privacy@black.ai
+61 407 441 199

This Privacy Policy was last updated in August 2020.